eFPS LOGON HELP FILE

Overview:

The Logon Form is the eFPS Login window which identifies the user who is logging into the system. The user is required to enter his User Tax Identification Number, Branch Code, and Username for user validation. It provides a masked window for the user to enter a password.

Description of Items on the Logon Form:

TIN - Tax Identification Number is the first 9 digits under the TIN field (numeric characters). The last 3 digits of the TIN is the Branch Code. The Branch code can be left blank and will be defaulted to 000

Username - Username defined by the tax payer during his enrollment stage.

Password - Password defined by the taxpayer during his enrollment stage needed to authenticate his Login. This is needed for security purposes.

Logon Button - Verifies the username and password for security and confirms validity of the user to access EFPS.

Using the System:

Keyboard Operation
Keyboard operation is standard. The <TAB>, <Shift + TAB> keys are used to move from one field to another. The keyboard can also be used to enter data to text boxes (usually the white boxes).

Mouse Operation
Mouse operation is also standard. The mouse can be used to place the focus on a certain text box, just click anywhere inside the text box and the cursor will automatically go to the first input character.

 

To Logon:

  1. For taxpayer enrollees whose enrollment records had been activated, they may logon to the eFPS using their TIN, USERNAME and PASSWORD supplied in the Enrollment Form during their enrollment stage.
  2. Click on LOGON button to validate the entries in the Logon Form. If inputs are correct and the system has verified that the taxpayer is a valid user of eFPS, the user will be redirected to the Challenge Question page for another security checking. Otherwise, a message will be displayed to the taxpayer.
  3. Taxpayer also has an option to go to the enrollment page by clicking the EFPS Enrollment hyperlink.
  4. To view help for Logon page, click Help hyperlink.

 

Description of Link Action:

ENROLL TO EFPS - Link for enrolling to EFPS. A Taxpayer/user who wants to avail of the eFPS services must click this link to display the eFPS Enrollment Form.

BIR MAIN - This link will redirect the taxpayer/user to the BIR Main Site.

Help - This link will display the Logon Form Help facility which contains helpful information about the eFPS Logon.

 

Alarm Messages that may be displayed if an error is encountered:

1. "User does not exist on the database." - The system will display this message if the information provided in the Logon page contains an invalid field (may either be the UserName or the Password) causing the user authentication to fail. Taxpayer will not be able to enter eFPS.

2. "Record accepted. BIR will be processing your enrollment. Please wait for email notification." - This message will be displayed when the system has detected that the taxpayer has just enrolled to eFPS and his enrollment is still being processed. Taxpayer should wait for an e-mail or notice from BIR regarding the status of his application.

3. "Your application was rejected." - This message will be displayed when the system has detected that the taxpayer logging in to eFPS has a rejected enrollment. This means there are some issues on the taxpayer's enrollment record. Taxpayer should wait for an e-mail or notice from BIR regarding the status of his application.

Note: ALL THE FIELDS IN THIS FORM ARE REQUIRED. TAXPAYER SHOULD INPUT THE NECESSARY INFORMATION TO LOG IN TO eFPS.